{"id":53923,"date":"2021-08-20T22:34:55","date_gmt":"2021-08-20T22:34:55","guid":{"rendered":"http:\/\/skinlycious.com\/?page_id=41082"},"modified":"2021-08-20T22:34:55","modified_gmt":"2021-08-20T22:34:55","slug":"order-cancellation-return-2","status":"publish","type":"page","link":"https:\/\/www.skinlycious.com\/us\/order-cancellation-return-2\/","title":{"rendered":"Order Cancellation, Changes, and Return"},"content":{"rendered":"\n<div class=\"wp-block-stackable-columns alignfull stk-block-columns stk-block stk-fe8b970 stk-block-background\" data-block-id=\"fe8b970\"><style>.stk-fe8b970 .stk--block-align-fe8b970{align-items:center !important;}.stk-fe8b970 {background-color:#fff8f4 !important;}.stk-fe8b970:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-row stk-columns-2 stk-inner-blocks stk--block-align-fe8b970 stk-block-content stk-content-align stk-fe8b970-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-3bceae0\" data-v=\"4\" data-block-id=\"3bceae0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-3bceae0-container stk--no-background stk--no-padding\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-3bceae0-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6954aeb\" id=\"span-style-color-84745-d-order-span-cancellation-changes-and-return\" data-block-id=\"6954aeb\"><h1 class=\"stk-block-heading__text\"><span style=\"color:#84745d\">Order<\/span> Cancellation, Changes, and Return<\/h1><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c92a253\" data-block-id=\"c92a253\"><p class=\"stk-block-text__text\">We believe in our Clear Skin Kits so much that we offer a 90-day money-back guarantee on Starter Kits. Find everything you need below.<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e66cdf0\" data-v=\"4\" data-block-id=\"e66cdf0\"><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e66cdf0-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e66cdf0-inner-blocks\">\n<div class=\"wp-block-stackable-image stk-block-image stk-block stk-4adb4e5\" data-block-id=\"4adb4e5\"><style>.stk-4adb4e5 .stk-img-wrapper{width:65% !important;}<\/style><figure><span class=\"stk-img-wrapper stk-image--shape-stretch\"><img loading=\"lazy\" decoding=\"async\" class=\"stk-img wp-image-90774\" src=\"https:\/\/www.skinlycious.com\/us\/wp-content\/uploads\/2026\/04\/ico_order.png\" width=\"65\" height=\"300\" alt=\"Order Cancellation\"\/><\/span><\/figure><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6aadaa1\" data-block-id=\"6aadaa1\"><p class=\"stk-block-text__text\"><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-acdbe60\" data-block-id=\"acdbe60\"><style>.stk-acdbe60-column{--stk-column-gap:var(--stk--preset--spacing--30, 0.67rem) !important;}<\/style><div class=\"stk-row stk-columns-4 stk-inner-blocks stk-block-content stk-content-align stk-acdbe60-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-f421a96 stk-block-background\" data-v=\"4\" data-block-id=\"f421a96\"><style>.stk-f421a96 {background-color:#fff8f4 !important;border-radius:8px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.15) !important;}.stk-f421a96:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-f421a96-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-f421a96-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-37b9efd\" id=\"30\" data-block-id=\"37b9efd\"><style>.stk-37b9efd .stk-block-heading__text{font-size:22px !important;color:#84745d !important;font-weight:600 !important;}@media screen and (max-width:999px){.stk-37b9efd .stk-block-heading__text{font-size:22px !important;}}<\/style><p class=\"stk-block-heading__text has-text-color\">30<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-d043190\" data-block-id=\"d043190\"><p class=\"stk-block-text__text\">days to submit return form<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e75f609 stk-block-background\" data-v=\"4\" data-block-id=\"e75f609\"><style>.stk-e75f609 {background-color:#fff8f4 !important;border-radius:8px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.15) !important;}.stk-e75f609:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e75f609-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e75f609-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-4a958c5\" id=\"14\" data-block-id=\"4a958c5\"><style>.stk-4a958c5 .stk-block-heading__text{font-size:22px !important;color:#84745d !important;font-weight:600 !important;}@media screen and (max-width:999px){.stk-4a958c5 .stk-block-heading__text{font-size:22px !important;}}<\/style><p class=\"stk-block-heading__text has-text-color\">14<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-86f0ead\" data-block-id=\"86f0ead\"><p class=\"stk-block-text__text\">days to mail item after RAC<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-8be3fb9 stk-block-background\" data-v=\"4\" data-block-id=\"8be3fb9\"><style>.stk-8be3fb9 {background-color:#fff8f4 !important;border-radius:8px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.15) !important;}.stk-8be3fb9:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-8be3fb9-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-8be3fb9-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-f45e224\" id=\"7-14\" data-block-id=\"f45e224\"><style>.stk-f45e224 .stk-block-heading__text{font-size:22px !important;color:#84745d !important;font-weight:600 !important;}@media screen and (max-width:999px){.stk-f45e224 .stk-block-heading__text{font-size:22px !important;}}<\/style><p class=\"stk-block-heading__text has-text-color\">7-14<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8520ca2\" data-block-id=\"8520ca2\"><p class=\"stk-block-text__text\">business days for refund<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-05fb8f3 stk-block-background\" data-v=\"4\" data-block-id=\"05fb8f3\"><style>.stk-05fb8f3 {background-color:#fff8f4 !important;border-radius:8px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.15) !important;}.stk-05fb8f3:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-05fb8f3-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-05fb8f3-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-0e36bae\" id=\"s-5\" data-block-id=\"0e36bae\"><style>.stk-0e36bae .stk-block-heading__text{font-size:22px !important;color:#84745d !important;font-weight:600 !important;}@media screen and (max-width:999px){.stk-0e36bae .stk-block-heading__text{font-size:22px !important;}}<\/style><p class=\"stk-block-heading__text has-text-color\">S$5<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6d38d52\" data-block-id=\"6d38d52\"><p class=\"stk-block-text__text\">handling fee deducted<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-8dfbc26\" data-block-id=\"8dfbc26\"><style>.stk-8dfbc26 hr.stk-block-divider__hr{background:rgba(132,116,93,0.15) !important;height:1px !important;}<\/style><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-873074e\" data-block-id=\"873074e\"><p class=\"stk-block-text__text\"><span style=\"display:inline-flex;width:38px;height:38px;background:#f5ede4;border-radius:8px;align-items:center;justify-content:center;margin-right:14px;font-size:18px;color:#84745d;vertical-align:middle;flex-shrink:0\">\u2715<\/span><span style=\"font-size:32px;font-weight:600;line-height:1.2;vertical-align:middle\">Order cancellation<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-515140e\" data-block-id=\"515140e\"><p class=\"stk-block-text__text\">Contact us on <a href=\"https:\/\/wa.me\/+6587983397\/\" target=\"_blank\" rel=\"noopener\" style=\"color:#84745d\">WhatsApp<\/a> as soon as possible with your order number.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-36c2e28\" data-block-id=\"36c2e28\"><style>.stk-36c2e28-column{--stk-column-gap:var(--stk--preset--spacing--30, 0.67rem) !important;}<\/style><div class=\"stk-row stk-columns-2 stk-inner-blocks stk-block-content stk-content-align stk-36c2e28-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-beb739d stk-block-background\" data-v=\"4\" data-block-id=\"beb739d\"><style>.stk-beb739d {background-color:#f5ede4 !important;border-radius:12px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-beb739d:before{background-color:#f5ede4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-beb739d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-beb739d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-7a2b581\" id=\"\u2713-not-yet-packed\" data-block-id=\"7a2b581\"><h4 class=\"stk-block-heading__text\">\u2713 Not yet packed<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-86f3106\" data-block-id=\"86f3106\"><p class=\"stk-block-text__text\">First cancellation: free<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-45ce336\" data-block-id=\"45ce336\"><p class=\"stk-block-text__text\">Subsequent cancellations: S$5 handling fee<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-08ad389 stk-block-background\" data-v=\"4\" data-block-id=\"08ad389\"><style>.stk-08ad389 {background-color:#fff8f4 !important;border-radius:12px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-08ad389:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-08ad389-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-08ad389-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-8121d67\" id=\"\u26a0-packed-or-shipped\" data-block-id=\"8121d67\"><h4 class=\"stk-block-heading__text\">\u26a0 Packed or shipped<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-3e01a07\" data-block-id=\"3e01a07\"><p class=\"stk-block-text__text\">Treated as a product return<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-20bf4e3\" data-block-id=\"20bf4e3\"><p class=\"stk-block-text__text\">Follow the return process below<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-3d81607\" data-block-id=\"3d81607\"><style>.stk-3d81607 hr.stk-block-divider__hr{background:rgba(132,116,93,0.15) !important;height:1px !important;}<\/style><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-552afc8\" data-block-id=\"552afc8\"><p class=\"stk-block-text__text\"><span style=\"display:inline-flex;width:38px;height:38px;background:#f5ede4;border-radius:8px;align-items:center;justify-content:center;margin-right:14px;font-size:18px;color:#84745d;vertical-align:middle;flex-shrink:0\">\u270e<\/span><span style=\"font-size:32px;font-weight:600;line-height:1.2;vertical-align:middle\">Order changes<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9a9db4d\" data-block-id=\"9a9db4d\"><p class=\"stk-block-text__text\">Contact us on <a href=\"https:\/\/wa.me\/6587983397\" target=\"_blank\" rel=\"noopener\" style=\"color:#84745d\">WhatsApp<\/a> as soon as possible. We will do our best to help before your order is packed. Once the fulfilment centre packs your parcel, changes are no longer possible and it will be treated as a return.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-d398647\" data-block-id=\"d398647\"><style>.stk-d398647 hr.stk-block-divider__hr{background:rgba(132,116,93,0.15) !important;height:1px !important;}<\/style><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9025da2\" data-block-id=\"9025da2\"><p class=\"stk-block-text__text\"><span style=\"display:inline-flex;width:38px;height:38px;background:#f5ede4;border-radius:8px;align-items:center;justify-content:center;margin-right:14px;font-size:18px;color:#84745d;vertical-align:middle;flex-shrink:0\">\u21a9<\/span><span style=\"font-size:32px;font-weight:600;line-height:1.2;vertical-align:middle\">Return policy<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-d93681d\" data-block-id=\"d93681d\"><style>.stk-d93681d-column{--stk-column-gap:var(--stk--preset--spacing--30, 0.67rem) !important;}<\/style><div class=\"stk-row stk-columns-2 stk-inner-blocks stk-block-content stk-content-align stk-d93681d-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-e522c40 stk-block-background\" data-v=\"4\" data-block-id=\"e522c40\"><style>.stk-e522c40 {background-color:#f5ede4 !important;border-radius:12px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-e522c40:before{background-color:#f5ede4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-e522c40-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-e522c40-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6e73028\" id=\"\u2713-eligible-for-return\" data-block-id=\"6e73028\"><h4 class=\"stk-block-heading__text\">\u2713 Eligible for return<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-8ed967e\" data-block-id=\"8ed967e\"><p class=\"stk-block-text__text\">Full-size products, unopened with seals intact<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-816da73\" data-block-id=\"816da73\"><p class=\"stk-block-text__text\">Purchased at skinlycious.com or ToyOutpost, Plaza Singapura<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-9172c2b\" data-block-id=\"9172c2b\"><p class=\"stk-block-text__text\">Return form submitted within 30 days of receipt<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-004ea9d stk-block-background\" data-v=\"4\" data-block-id=\"004ea9d\"><style>.stk-004ea9d {background-color:#fff8f4 !important;border-radius:12px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-004ea9d:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-004ea9d-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-004ea9d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-48c8384\" id=\"\u2715-not-eligible\" data-block-id=\"48c8384\"><h4 class=\"stk-block-heading__text\">\u2715 Not eligible<\/h4><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-f8dc5b5\" data-block-id=\"f8dc5b5\"><p class=\"stk-block-text__text\">Mini-sized products<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-4df006b\" data-block-id=\"4df006b\"><p class=\"stk-block-text__text\">Starter Kits (use <a href=\"https:\/\/www.skinlycious.com\/us\/90-days-money-back-guarantee\/\" target=\"_blank\" rel=\"noopener\" style=\"color:#84745d\">90-day MBG<\/a> instead)<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-42c9e8d\" data-block-id=\"42c9e8d\"><p class=\"stk-block-text__text\">Purchases from Shopee, Lazada, or other platforms<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-77039ef\" data-block-id=\"77039ef\"><p class=\"stk-block-text__text\">Items from unauthorised sellers<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-80a3b51\" id=\"how-to-return\" data-block-id=\"80a3b51\"><h3 class=\"stk-block-heading__text\">How to return<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><\/p><div style=\"display:flex;gap:14px;align-items:flex-start;padding:10px 0;border-bottom:1px solid rgba(132,116,93,0.1)\"><span style=\"width:26px;height:26px;min-width:26px;border-radius:50%;background:#f5ede4;border:1px solid rgba(132,116,93,0.3);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;color:#84745d;flex-shrink:0;margin-top:2px\">1<\/span><div><div style=\"font-size:16px;font-weight:600;margin-bottom:4px\">Download and complete the return form<\/div><div style=\"font-size:15px;line-height:1.6;opacity:.85\">Get the <a href=\"https:\/\/www.skinlycious.com\/us\/wp-content\/uploads\/2022\/05\/SG-Return-Form-.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" style=\"color:#84745d\">Return Form<\/a>, fill it out, and email it to <a href=\"mailto:hello@skinlycious.com\" style=\"color:#84745d\">hello@skinlycious.com<\/a> with photos showing the product is unopened and seals are intact.<\/div><div style=\"display:inline-block;font-size:12px;font-weight:600;padding:2px 10px;border-radius:20px;background:rgba(132,116,93,0.1);color:#84745d;margin-top:6px\">Within 30 days of receipt. Strictly no extension.<\/div><\/div><\/div><p><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"display:flex;gap:14px;align-items:flex-start;padding:10px 0;border-bottom:1px solid rgba(132,116,93,0.1)\"><span style=\"width:26px;height:26px;min-width:26px;border-radius:50%;background:#f5ede4;border:1px solid rgba(132,116,93,0.3);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;color:#84745d;flex-shrink:0;margin-top:2px\">2<\/span><div><div style=\"font-size:16px;font-weight:600;margin-bottom:4px\">Receive your Return Authorisation Code (RAC)<\/div><div style=\"font-size:15px;line-height:1.6;opacity:.85\">We will review your request and reply with a RAC and return shipping instructions. Returns sent without a RAC will not be accepted.<\/div><\/div><\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"display:flex;gap:14px;align-items:flex-start;padding:10px 0;border-bottom:1px solid rgba(132,116,93,0.1)\"><span style=\"width:26px;height:26px;min-width:26px;border-radius:50%;background:#f5ede4;border:1px solid rgba(132,116,93,0.3);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;color:#84745d;flex-shrink:0;margin-top:2px\">3<\/span><div><div style=\"font-size:16px;font-weight:600;margin-bottom:4px\">Mail the item back<\/div><div style=\"font-size:15px;line-height:1.6;opacity:.85\">Use a traceable delivery service. You are responsible for return shipping costs. We cannot process a refund for items we do not receive.<\/div><div style=\"display:inline-block;font-size:12px;font-weight:600;padding:2px 10px;border-radius:20px;background:rgba(132,116,93,0.1);color:#84745d;margin-top:6px\">Within 14 days of receiving the RAC<\/div><\/div><\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"display:flex;gap:14px;align-items:flex-start;padding:10px 0;border-bottom:1px solid rgba(132,116,93,0.1)\"><span style=\"width:26px;height:26px;min-width:26px;border-radius:50%;background:#f5ede4;border:1px solid rgba(132,116,93,0.3);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;color:#84745d;flex-shrink:0;margin-top:2px\">4<\/span><div><div style=\"font-size:16px;font-weight:600;margin-bottom:4px\">Inspection and refund<\/div><div style=\"font-size:15px;line-height:1.6;opacity:.85\">Once we receive and verify the item is unused and in original condition, we will process your refund. Product cost only is refunded; shipping and handling fees are not refundable. A S$5 handling fee will be deducted.<\/div><div style=\"display:inline-block;font-size:12px;font-weight:600;padding:2px 10px;border-radius:20px;background:rgba(132,116,93,0.1);color:#84745d;margin-top:6px\">Refund within 7 to 14 business days after approval<\/div><\/div><\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"background:#fff8f4;border-left:3px solid rgba(132,116,93,0.4);padding:12px 16px;font-size:15px;line-height:1.6;border-radius:0 4px 4px 0\">Refunds are returned to the original PayPal account or credit card. If the card has expired or been cancelled, we cannot issue a refund. We are not responsible for any fees charged by your banking institution.<\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-0f30400\" data-block-id=\"0f30400\"><style>.stk-0f30400 hr.stk-block-divider__hr{background:rgba(132,116,93,0.15) !important;height:1px !important;}<\/style><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-c9cfcfc\" data-block-id=\"c9cfcfc\"><p class=\"stk-block-text__text\"><span style=\"display:inline-flex;width:38px;height:38px;background:#f5ede4;border-radius:8px;align-items:center;justify-content:center;margin-right:14px;font-size:18px;color:#84745d;vertical-align:middle;flex-shrink:0\">\u26a0<\/span><span style=\"font-size:32px;font-weight:600;line-height:1.2;vertical-align:middle\">Wrong or defective items<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-dd2f933\" data-block-id=\"dd2f933\"><p class=\"stk-block-text__text\">If we sent the wrong product or it arrived with a manufacturing defect, contact us immediately at <a href=\"mailto:hello@skinlycious.com\" style=\"color:#84745d\">hello@skinlycious.com<\/a>. We will cover return shipping and send the correct item at no charge.<\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-columns stk-block-columns stk-block stk-f5f003c\" data-block-id=\"f5f003c\"><style>.stk-f5f003c-column{--stk-column-gap:var(--stk--preset--spacing--30, 0.67rem) !important;}<\/style><div class=\"stk-row stk-columns-2 stk-inner-blocks stk-block-content stk-content-align stk-f5f003c-column\">\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-d92c135 stk-block-background\" data-v=\"4\" data-block-id=\"d92c135\"><style>.stk-d92c135 {background-color:#fff8f4 !important;border-radius:10px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-d92c135:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-d92c135-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-d92c135-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-bfb3cee\" data-block-id=\"bfb3cee\"><p class=\"stk-block-text__text\"><span style=\"font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:#84745d\">REPORT BY<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-071e26b\" id=\"within-3-days-of-receipt\" data-block-id=\"071e26b\"><p class=\"stk-block-heading__text\">Within 3 days of receipt<\/p><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-column stk-block-column stk-column stk-block stk-a68768b stk-block-background\" data-v=\"4\" data-block-id=\"a68768b\"><style>.stk-a68768b {background-color:#fff8f4 !important;border-radius:10px !important;overflow:hidden !important;border-style:solid !important;border-color:rgba(132,116,93,0.2) !important;}.stk-a68768b:before{background-color:#fff8f4 !important;}<\/style><div class=\"stk-column-wrapper stk-block-column__content stk-container stk-a68768b-container stk--no-background stk--no-padding\"><div class=\"stk-block-content stk-inner-blocks stk-a68768b-inner-blocks\">\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-da82267\" data-block-id=\"da82267\"><p class=\"stk-block-text__text\"><span style=\"font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.05em;color:#84745d\">RETURN BY<\/span><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-05bd9be\" id=\"within-10-days-of-purchase-date\" data-block-id=\"05bd9be\"><p class=\"stk-block-heading__text\">Within 10 days of purchase date<\/p><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"background:#fff8f4;border-left:3px solid rgba(132,116,93,0.4);padding:12px 16px;font-size:15px;line-height:1.6;border-radius:0 4px 4px 0\">Item must be returned unused with the seal sticker or shrink-wrap intact.<\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block\"><p class=\"stk-block-text__text\"><div style=\"background:#fff8f4;border-radius:12px;border:1px solid rgba(132,116,93,0.2);padding:16px 20px;display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:10px\"><span style=\"font-size:16px\">Still need help? Our team is ready to assist.<\/span><a href=\"https:\/\/www.skinlycious.com\/us\/contact-us\/\" style=\"display:inline-block;font-size:15px;font-weight:600;padding:10px 20px;background:#84745d;color:#fff !important;border-radius:8px;text-decoration:none\">Contact us<\/a><\/div><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-563053b\" data-block-id=\"563053b\"><p class=\"stk-block-text__text\">By using this site, you agree to comply with our order cancellation, changes, and return policies.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Order Cancellation, Changes, and Return We believe in our Clear Skin Kits so much that we offer a 90-day money-back guarantee on Starter Kits. Find everything you need below. 30 days to submit return form 14 days to mail item after RAC 7-14 business days for refund S$5 handling fee deducted \u2715Order cancellation Contact us [&hellip;]<\/p>\n","protected":false},"author":164,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-53923","page","type-page","status-publish","hentry"],"blocksy_meta":{"vertical_spacing_source":"custom","content_area_spacing":"bottom","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","woocommerce_archive_thumbnail":"","woocommerce_thumbnail":"","woocommerce_single":"","woocommerce_gallery_thumbnail":""},"post_excerpt_stackable_v2":"<p>Order Cancellation, Changes, and Return We believe in our Clear Skin Kits so much that we offer a 90-day money-back guarantee on Starter Kits. Find everything you need below. 30 days to submit return form 14 days to mail item after RAC 7-14 business days for refund S$5 handling fee deducted \u2715Order cancellation Contact us on WhatsApp as soon as possible with your order number. \u2713 Not yet packed First cancellation: free Subsequent cancellations: S$5 handling fee \u26a0 Packed or shipped Treated as a product return Follow the return process below \u270eOrder changes Contact us on WhatsApp as soon as&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"SKLY DEV","url":"https:\/\/www.skinlycious.com\/us\/author\/skly_dev\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Order Cancellation, Changes, and Return - Skinlycious | Anti-Acne Skincare by Acne Fighters<\/title>\n<meta name=\"description\" content=\"Need to cancel or return your order? 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