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90 Days Money Back Guarantee
Refund Policy
We, at Skinlycious, love our Clear Skin Kits, and we’re sure you’ll love it too. We believe in our formulae so much that we’re willing to provide a 90 Days Money Back Guarantee on our Clear Skin Essentials Starter Kit and Clear Skin Complete Starter Kit.
Our starter kits work for most people, but for those with sensitive skin and a weakened skin barrier, this approach can backfire. Acne-fighting ingredients, while helpful for many, can actually cause more irritation and even more breakouts in this group.
We noticed this pattern in about 10% of our customers. Many of them had fought acne for years, using product after product filled with acne-fighting ingredients. Instead of improving, their skin grew more fragile and reactive. You can read more here on how we formulated a solution (Solution B) with a fellow acne fighter, Irene, who failed our starter kit. Her skin is clear and smooth now.
We offer Solution B for free in exchange of the starter kit guarantee. Contact us for more details and to see if Solution B is indeed the right solution for you. We are here to help. Acne is multi-factorial and sometimes it’s not just skincare alone that can help. Diet, lifestyle matters too.
Solution B
When Acne is caused by Sensitive Skin
Our starter kits work for most people, but for those with sensitive skin and a weakened skin barrier, this approach can backfire. Acne-fighting ingredients, while helpful for many, can actually cause more irritation and even more breakouts in this group.
We noticed this pattern in about 10% of our customers. Many of them had fought acne for years, using product after product filled with acne-fighting ingredients. Instead of improving, their skin grew more fragile and reactive.
This was exactly what happened to Irene. After years of harsh products, her skin barrier was badly damaged. During R&D, she tried our Soothing Cleansing Gel, formulated with a high concentration of soothing extracts. To her surprise, her breakouts stopped, and the redness and itch began to fade. But when we reduced the soothing extracts, the breakouts came back.
That was Jasmine’s breakthrough moment as a founder:
Acne isn’t always about excess oil or clogged pores — it can also be triggered by skin sensitivity.
Since then, Solution B has helped many others like Irene rebuild their skin barrier, calm their sensitivity, and finally enjoy clear, smooth skin again.
Please note that this guarantee is only valid for the Starter kits bought from Skinlycious.com, Shopee.sg, Lazada.sg, TikTok or purchased directly at Toy OutPost, Plaza Singapura. Starter Kits purchased from other platforms or from unauthorised sellers will not be honored.
The 90 Days Money Back Guarantee is not applicable to full-sized products.
We do not offer refunds for all our full-sized products as well as on our mini products that are sold separately outside the kit.
Limit of Guarantee: The 90 Days Money Back Guarantee is strictly limited to one Starter Kit (Clear Skin Essentials or Complete) or one Mini Solution B Bundle per customer/household.
For Starter Kits purchased from website, we will refund the amount after deduction of coupons and payment gateway fee.
For Starter Kits purchased from platforms, we will refund the amount after deduction of coins and platform fees.
Purchase made by PayPal or credit card will be refunded to the original PayPal account or credit card.
Purchase made by PayNow or on Platforms will be refunded via PayNow.
We are not responsible for any charges/fees assessed by your banking institution.
If multiple orders for Clear Skin Starter Kits exist in one household, only the first order may qualify for a refund if within the 90 days time frame.
This guarantee is only valid for first-time customers.
For returns of products other than Starter Kits, please refer to our Return Policy. If you are a first-time User, we urge you to try the Starter kits first.
BY USING THE SITE, YOU SIGNIFY YOUR UNDERSTANDING AND AGREEMENT TO COMPLY WITH OUR 90 DAYS MONEY BACK GUARANTEE POLICY.
